DrinkLync Terms of Service

These Terms govern your access to and use of DrinkLync’s customer, venue, manager, owner, and brand-partner surfaces. By creating an account or placing an order, you agree to these Terms. If you do not agree, do not use DrinkLync.

• You must be 21 or older (or the local legal drinking age) to use DrinkLync.
• The venue sells and pours every drink; its licensed staff verify age at handover.
• Orders, tabs, and pickup tokens are personal to your account and cannot be transferred.
• Payments are tokenized and captured on pickup; tips go to the venue's staff.
• Contact help@drinklync.com first for refunds or disputes.

The full text below is what applies; this summary is here to help you find your way around it.

DrinkLync is an alcohol-ordering platform restricted to users aged 21 or older (or the local legal drinking age, whichever is higher). By creating an account you represent that you meet this age requirement. Underage accounts will be terminated and any pending orders cancelled without refund of fees attributable to fraud-prevention work.

• You must provide accurate registration data and keep it current.
• You are responsible for safeguarding your password, MFA factor, and PIN.
• Staff accounts (bartender, gatekeeper, manager, owner) are venue-issued and subject to the venue’s acceptable-use rules in addition to these Terms.
• You must notify help@drinklync.com immediately of any unauthorized use.

DrinkLync facilitates mobile drink ordering, venue pickup coordination, staff workflows, and brand-partner campaigns at participating venues. DrinkLync does not pour, serve, or deliver drinks; the venue’s licensed staff is the seller and pourer of record for every order.

Age verification at service is performed and owned by the venue

The venue is the licensed seller of record for every order placed through DrinkLync. Verifying that the person receiving a drink is 21 or older (or the local legal drinking age) at the point of service, including checking government-issued ID where required, is the venue's responsibility under its alcohol license and applicable law.

DrinkLync provides software tooling that supports the venue's checks (account age attestation, order and pickup verification, optional ID tools). DrinkLync does not itself perform age verification at service and does not assume the venue's legal duty to verify age.

• Payments are processed by tokenized third-party processors. Raw card data is never stored in DrinkLync systems.
• All orders are pre-authorized at order placement and captured on pickup confirmation by the venue.
• Tips are optional, are paid directly to the venue’s staff, and are not refundable once accepted by a bartender.
• Apple In-App Purchase and Google Play Billing are NOT used for drink orders or any physical good consumed at the venue, because the goods are not digital. This is consistent with App Store and Play guidelines for real-world physical-goods commerce.

Orders, tabs, and pickup tokens are personal to the authenticated DrinkLync account that placed the order. You may not transfer, sell, share, or assign your account, tab, or pickup token to any other person. Violations may result in suspension and forfeiture of pending balances. Venues may refuse to release drinks where transfer is suspected.

• If a venue cannot fulfill an order, DrinkLync will work with the venue to issue a refund through the original payment method.
• Refunds for completed orders are at the venue’s discretion, subject to local consumer-protection law.
• Chargebacks initiated without first contacting help@drinklync.com may result in account suspension pending resolution.

• Do not use DrinkLync to harass venue staff or other customers.
• Do not attempt to bypass age verification or identity controls.
• Do not scrape, crawl, or reverse-engineer the service except to the extent allowed by law.
• Do not interfere with the operation, security, or integrity of the platform.
• Do not place orders on behalf of intoxicated individuals; venues retain the right to refuse service.
• Do not gift, send, or share alcoholic drinks with anyone under 21 or anyone whose age you cannot confirm. Both the sender and the recipient must be verified 21+ accounts. You are responsible for compliance with all federal, state, and local alcohol laws when sending a drink.

Venues and brand partners enter into a separate written agreement with DrinkLync covering staff onboarding, fees, payouts, ad placements, and data processing. Those terms supplement (and do not override) these consumer Terms. The Data Processing Addendum lives at /data-processing-addendum.

DrinkLync, the DrinkLync logo, the Lync assistant marks, and all associated software, designs, and content are the property of DrinkLync LLC or its licensors. Nothing in these Terms grants you any right or license to use them except as strictly necessary to use the service.

• Reviews, ratings, photos, bug reports, and Lync messages you submit are your content.
• By submitting content you grant DrinkLync a non-exclusive, worldwide, royalty-free license to host, display, and use the content to operate, improve, and promote the service.
• You represent that your content does not infringe third-party rights and is not unlawful, harassing, or false.
• DrinkLync may remove content that violates these Terms or applicable law.

• We may suspend or terminate your account for breach of these Terms, suspected fraud, abuse, safety risk, or legal compliance reasons.
• You may close your account at any time via the in-app account-deletion flow or by emailing help@drinklync.com.
• Some records may be retained after closure as described in the Privacy Policy (retention section).

The service is provided “as is” and “as available”. DrinkLync disclaims all warranties to the maximum extent permitted by law, including warranties of merchantability, fitness for a particular purpose, and non-infringement. DrinkLync does not warrant uninterrupted, error-free, or secure operation, or that defects will be corrected.

To the maximum extent permitted by law, DrinkLync’s total liability for any claim arising out of or relating to the service is limited to the greater of (a) the amount you paid DrinkLync in the 12 months preceding the claim, or (b) USD $100. DrinkLync is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Some jurisdictions do not allow these limitations; in those jurisdictions our liability is limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless DrinkLync LLC and its officers, directors, employees, and agents from any claim, loss, or expense (including reasonable attorneys’ fees) arising out of your use of the service, your content, or your breach of these Terms.

• These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-laws principles.
• Disputes will be resolved in the state or federal courts located in Davidson County, Tennessee.
• You and DrinkLync agree to attempt informal resolution by emailing help@drinklync.com before initiating any formal proceeding.
• Nothing in this section limits your statutory consumer-protection rights where local law gives you the right to bring a claim in your home jurisdiction.

We may update these Terms as DrinkLync evolves. Material changes will be announced in-app + by email at least 14 days before they take effect. The current version + effective date is always shown at the top of this page. Continued use after the effective date is acceptance of the updated Terms.

DrinkLync LLC, Tennessee. All questions about these Terms: help@drinklync.com.