DrinkLync quick card
Bar owner
Your night, from the customer's phone to the morning recap.
Every time
- Customers order and pay from their phone, at the bar they are standing at.
- The ticket lands typed on that bar's iPad; the bartender accepts, makes it, taps Ready.
- The gatekeeper scans the customer's QR, checks every item, taps Hand off.
- The manager watches it live in Live Orders and Action Center.
- Next morning: Action Center has last night added up, with the Nightly Recap.
When something goes wrong
- Something ran out: 86 it from the bar iPad or the menu; it leaves every customer menu at that bar.
- A new iPad: Devices, Pair a device, one-time code, works once, expires in 10 minutes.
- Questions: help@drinklync.com.
You can now
- Follow one order from a customer's phone to the handoff and say who made it and who handed it off.
- Explain to your team what happens when a drink is 86'd while a customer has it in the cart.
- Open last night's recap and pick one thing to change this week.
- Pair a new station iPad to one bar and one role.
Videos: app.drinklync.com/help/training · Help: help@drinklync.com
DrinkLync quick card
Manager
Run tonight from Live Orders; read it tomorrow in Action Center.
Every time
- Open Action Center: tonight as it happens, and what needs you.
- Live Orders: every open order by status and bar, no refresh.
- Out of something: 86 the menu, Availability applies to one bar or the whole venue.
- New staff: Staff, Invite Staff, one account and PIN each.
- New iPad: Devices, Pair a device, Generate pairing code.
- Next morning: Nightly Recap in Analytics.
When something goes wrong
- A problem at pickup: the bell alerts you; open the order from Live Orders.
- A refund: it starts from the order.
- Training: Staff, Training Mode; practice orders never count in your numbers.
You can now
- Find any open order in Live Orders and say which bar and which stage it is at.
- 86 a drink for one bar or the whole venue, and bring it back.
- Pair a station iPad to a bar and a role.
- Read last night's Nightly Recap and name the best seller and the busiest bartender.
- Run three practice orders in Training Mode before a new hire's first shift.
Videos: app.drinklync.com/help/training · Help: help@drinklync.com
DrinkLync quick card
Bartender
One queue, typed tickets, oldest first.
Every time
- Tap your name, enter your own PIN. Never share it.
- Pick your bar. Moving bars: three-dot menu, Change bar.
- New orders appear on their own. Tap Accept to claim one.
- Make it, tap Ready. Too early? Undo within 30 seconds.
- End of night: three-dot menu, End shift or Log out.
When something goes wrong
- Spilled or made wrong: open the ticket, Made it wrong, pick a reason.
- Ran out: 86 button on the queue toolbar, tap the drink. Tap again to bring it back.
- Tips: on the ticket, and your shift total on My shift.
You can now
- Sign in with your own PIN and pick the bar you are working.
- Accept a ticket, make it and tap Ready, and undo a Ready within 30 seconds.
- 86 a drink that ran out and bring it back when it is restocked.
- Find your shift's tips on My shift.
Videos: app.drinklync.com/help/training · Help: help@drinklync.com
DrinkLync quick card
Gatekeeper
Scan, check every item, hand off.
Every time
- Tap your name, enter your PIN, pick your pickup point.
- The Ready Wall shows every order marked Ready, by first name and drinks.
- Customer walks up: tap Scan QR, point at the code on their phone.
- Match the drinks on the tray against the sheet, then tap Hand off.
When something goes wrong
- Code valid proves the order, not the person or their age. Doubt: pause and ask your manager.
- Wrong or missing: Problem, then Missing item, Wrong drink or Customer mismatch. The order stays on the wall.
- No QR: look the order up by name or code.
You can now
- Start your shift on the pickup point you are working.
- Scan a customer's code and check every item on the sheet before you tap Hand off.
- Say what Code valid proves, and what it does not.
- Flag a problem without releasing the drink.
Videos: app.drinklync.com/help/training · Help: help@drinklync.com
DrinkLync quick card
Customer
Order from your spot. Grab it when it's ready.
Every time
- Open DrinkLync and pick the bar you are standing at.
- Add drinks; pick a flavor where it asks.
- Pay with the card on your account.
- Watch it get made. When it says Ready, show your QR at pickup.
- Tip and rate after pickup.
When something goes wrong
- A drink ran out: the app tells you before you pay; swap it.
- Same again: Orders, open the order, Order Again.
- 21+ only. The venue still checks ID at the door.
You can now
- Pick the bar you are standing at and order from its live menu.
- Show your pickup QR when your drink is ready.
- Tip after pickup and rate the drink.
- Order the same round again from your order history.
Videos: app.drinklync.com/help/training · Help: help@drinklync.com
DrinkLync quick card
Brand
Flat-fee sponsorships at the venues you choose. Reported, never billed per click.
Every time
- Dashboard: sponsorships, venues and results at a glance.
- Placements: featured spots in each venue's customer menu.
- Reach: who saw it, by venue and night.
- Campaigns: dates and venues. Each venue approves before it runs.
- Report: reach and attributed orders in your portal.
When something goes wrong
- Planning a campaign: we share the live venue list and their typical nights.
- Questions: help@drinklync.com.
You can now
- Find where your brand appears, venue by venue.
- Read reach and audiences by venue and night.
- Explain that each venue approves a campaign before it runs there.
Videos: app.drinklync.com/help/training · Help: help@drinklync.com