Help center

How can we help?

Self-serve docs covering the operator lifecycle. Can't find what you need? Email help@drinklync.com— 15-min response during service hours.

Pre-signup

Onboarding FAQ

The 12 most-common questions venues ask before signing up — pricing, contracts, hardware, photos, custom branding.

Live operators

Manager handbook

Once your venue is live: Action Center, throttle modes, AI insights, Lync, ongoing menu edits, end-of-shift wrap-up, support.

IT & CISO

Security & compliance

Data handling, authentication, infrastructure, compliance posture (SOC 2, PCI, GDPR/CCPA), and incident response. Built for IT and procurement reviews.

Coming soon

Bartender quick-start (iPad setup)
Gatekeeper quick-start (QR scan flow)
Owner: rolling up multi-venue insights
API reference (export + integration)
Stripe Connect troubleshooting

Need one of these now? Reply to your welcome email and we'll write the section you need.