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Role training

A few minutes per role. Watch each step, answer one question, move on. Then run practice orders in training mode before the first real shift.

Start here: the films

One shift at the bar and at pickup, and one night through a manager's eyes. Filmed in the real app on a demo bar, with a voice over.

For bartenders and pickup staff

Pairing the iPad, tickets, Accept and Ready, 86, the pickup check, the wrong person, a dead phone, and your tips.

Filmed in the real app on a demo bar · 2 min 12 s · with sound

For managers: one night, every screen

One round from the customer's phone to the bar, the pickup and your numbers the next morning, then setup and pricing.

Filmed in the real app on a demo bar · 7 min 33 s · with sound

Watch it first: courses by role

Real recordings of the real product, made on a practice venue with a test card, in the order to watch them. Each course ends with what you should be able to do, and a one-page quick card to print for the bar.

Bar owner

What a night on DrinkLync looks like from every screen, what your team does, and what you read the morning after.

  1. One order, start to finishOne order across every screen: who touches it, and what the system does at each step.Watch from 0:03 · 141 s
  2. A busy night at the railFour orders inside a minute: the queue sorts itself and pickup goes by name and code.Watch from 0:03 · 176 s
  3. A drink runs out mid-order (86)A drink runs out while a customer has it in the cart, and nobody pays for it.Watch from 0:03 · 82 s
  4. The morning after: what happened, and what to doLast night added up for you, and the one action worth taking.Watch from 0:03 · 130 s
  5. Setting up a station iPadA new station iPad bound to one bar and one role with a one-time code.Watch from 0:15 · 44 s
  6. From sign-up to go-liveFrom sign-up to go-live: menu, staff, iPads, readiness gates and a test order.Video coming
  7. Refunds, the READY rule, and refunding a tipRefund a whole order or just the tip, and what a refund does to an order already marked Ready.Watch from 0:06 · 54 s

You should now be able to

  • Follow one order from a customer's phone to the handoff and say who made it and who handed it off.
  • Explain to your team what happens when a drink is 86'd while a customer has it in the cart.
  • Open last night's recap and pick one thing to change this week.
  • Pair a new station iPad to one bar and one role.

Print the bar owner quick card

Manager

Run the night from Live Orders and Action Center, keep the menu right, set up iPads, and read the morning after.

  1. The manager's live nightWho is on which bar, an order landing and moving on its own, and pausing a drink for every customer.Watch from 0:03 · 90 s
  2. One order, start to finishA paid order appears in Live Orders with no refresh.Watch from 0:48 · 7 s
  3. One order, start to finishThe closed order: made by, handed off by, tip, and tonight's numbers.Watch from 1:42 · 42 s
  4. Start of shift on the station iPadsWhat your bartender and gatekeeper see when they start a shift.Watch from 0:02 · 42 s
  5. Setting up a station iPadPair a new iPad: pick the bar and role, generate a code, see it claimed.Watch from 0:15 · 44 s
  6. The morning after: what happened, and what to doRecap, best sellers, staff pace, ratings, and the suggested next step.Watch from 0:03 · 130 s
  7. Pickup problems: wrong person, dead phone, no-showWrong person, dead phone and no-shows at pickup.Watch from 0:16 · 38 s
  8. Refunds, the READY rule, and refunding a tipRefund everything or just the tip, from the order, with a confirm before any refund goes out.Watch from 0:06 · 54 s

You should now be able to

  • Find any open order in Live Orders and say which bar and which stage it is at.
  • 86 a drink for one bar or the whole venue, and bring it back.
  • Pair a station iPad to a bar and a role.
  • Read last night's Nightly Recap and name the best seller and the busiest bartender.
  • Run three practice orders in Training Mode before a new hire's first shift.

Print the manager quick card

Bartender

Start your shift, work one queue, 86 what runs out, and see your tips.

  1. Start of shift on the station iPadsWelcome back, Start shift, pick your bar: only that bar's orders come to you.Watch from 0:03 · 16 s
  2. One order, start to finishA typed ticket: drink, flavor and customer name. Start it, then Ready.Watch from 0:52 · 13 s
  3. A busy night at the railA rush: oldest first, matching drinks grouped, Ready one after another.Watch from 0:03 · 124 s
  4. A drink runs out mid-order (86)86 a drink from the queue toolbar, and one tap to bring it back.Watch from 0:15 · 71 s
  5. Start of shift on the station iPadsEvery tip customers left you, by night.Watch from 0:19 · 9 s

You should now be able to

  • Sign in with your own PIN and pick the bar you are working.
  • Accept a ticket, make it and tap Ready, and undo a Ready within 30 seconds.
  • 86 a drink that ran out and bring it back when it is restocked.
  • Find your shift's tips on My shift.

Print the bartender quick card

Gatekeeper

Watch the Ready Wall, scan the customer's code, check every item, hand off, and flag problems.

  1. Start of shift on the station iPadsYour pickup iPad and the Ready Wall you work from.Watch from 0:29 · 20 s
  2. One order, start to finishScan the QR, check the drink, Hand off: the order closes as picked up.Watch from 1:12 · 19 s
  3. A busy night at the railA full wall: check the code and items, hand off, next.Watch from 2:07 · 44 s
  4. Pickup problems: wrong person, dead phone, no-showSomeone else asks for a drink, a dead phone, and the no-show list.Watch from 0:16 · 38 s
  5. A round for the groupOne QR for a round: check every item on the sheet.Video coming

You should now be able to

  • Start your shift on the pickup point you are working.
  • Scan a customer's code and check every item on the sheet before you tap Hand off.
  • Say what Code valid proves, and what it does not.
  • Flag a problem without releasing the drink.

Print the gatekeeper quick card

Customer

Order from where you stand, pick it up when it is ready, and order the next round in seconds.

  1. A guest's first orderFind the bar, pick a flavor, pay with your card on file, show the QR, tip and rate.Watch from 0:03 · 96 s
  2. Order history and one-tap re-orderEvery night out, the receipt, and Order Again.Watch from 0:03 · 21 s
  3. A drink runs out mid-order (86)If the bar runs out of something in your cart, the app stops you before you pay.Watch from 0:03 · 67 s
  4. A round for the groupOne order and one QR for the whole round.Video coming

You should now be able to

  • Pick the bar you are standing at and order from its live menu.
  • Show your pickup QR when your drink is ready.
  • Tip after pickup and rate the drink.
  • Order the same round again from your order history.

Print the customer quick card

Brand

What the brand portal shows: placements across venues, reach, campaigns and the report.

  1. The brand portalDashboard, placements, reach, campaigns and the report.Watch from 0:03 · 63 s
  2. A guest's first orderThe venue menu customers order from, where featured spots appear.Watch from 0:08 · 24 s

You should now be able to

  • Find where your brand appears, venue by venue.
  • Read reach and audiences by venue and night.
  • Explain that each venue approves a campaign before it runs there.

Print the brand quick card

Every recorded flow

Recordings of the real app on a demo bar, one scenario each: a real order, a busy night, an 86, the next morning. Muted with captions on.

  • One order, start to finish

    One real order followed across every screen: the guest orders with the flavor picker and card on file, Tony makes it, Louie scans the guest's QR and hands it off, the guest tips and rates, and the manager sees it all land and counted.

    Recorded in the real app · 2 min 25 s · muted, captions on

  • A guest's first order

    The guest's side of one order, on their phone: find the bar, pick a flavor, pay with the card on file, watch it get made, show the QR, tip and rate.

    Recorded in the real app · 1 min 39 s · muted, captions on

  • A busy night at the rail

    Four guests order inside a minute. Tony's queue sorts itself and batches matching drinks, the Ready Wall fills, and Louie hands off by name and code while the manager watches the pace.

    Recorded in the real app · 2 min 60 s · muted, captions on

  • A drink runs out mid-order (86)

    Tony 86s the Moscow Mule from the bar iPad while a guest has one in the cart. The guest's app catches it before payment, the guest swaps, and nobody pays for a drink the bar can't make.

    Recorded in the real app · 1 min 26 s · muted, captions on

  • Pickup problems: wrong person, dead phone, no-show

    What Louie does when pickup goes sideways: the scan sheet shows whose order it is, Problem flags it without releasing the drink, lookup by name covers a dead phone, and Never picked up lists the no-shows.

    Recorded in the real app · 55 s · muted, captions on

  • Refunds, the READY rule, and refunding a tip

    The manager refunds an order with one Refund everything button and an Are you sure? confirm; a refund at READY is allowed and cancels the order, so pickup will not release the drink; a tip is refunded on its own.

    Recorded in the real app · 60 s · muted, captions on

  • From sign-up to go-live

    A new manager registers, enters the venue once, sets floors and bars, builds the menu (spirits on hand, drinks, prices, photos), invites staff, assigns iPads, clears the readiness gates and runs a test order.

    Recorded in the real app · 41 s · muted, captions on

  • Setting up a station iPad

    HQ sees every station iPad and whether it is online; the manager makes a one-time code for a bar and a role; the new iPad enters it and opens straight to that venue's staff sign-in.

    Recorded in the real app · 59 s · muted, captions on

  • The morning after: what happened, and what to do

    Last night's numbers waiting in the Action Center, the Nightly Recap against last week, best sellers, staff pace, guest ratings, and the one action worth taking.

    Recorded in the real app · 2 min 14 s · muted, captions on

  • The manager's live night

    Live Orders on a working night: who is on which bar, an order landing and moving through Accepted and Ready on its own, and the manager pausing a drink for every guest in one tap.

    Recorded in the real app · 1 min 34 s · muted, captions on

  • Start of shift on the station iPads

    Tony and Louie start their shifts on the bar's paired iPads: welcome back, Start shift, pick the bar, and the screens they work from all night, including Tony's tips.

    Recorded in the real app · 49 s · muted, captions on

  • Order history and one-tap re-order

    The guest's past orders with who made and handed off each one, the receipt, and Order Again putting the same drinks and flavors straight back in the cart.

    Recorded in the real app · 24 s · muted, captions on

  • DrinkLync for bar managers

    The whole product for a bar manager deciding whether to sign up: one real order followed through every screen, what happens when something goes wrong, the morning after, what you get, and how setup works. One screen at a time.

    Recorded in the real app · 7 min 33 s · muted, captions on

  • Training: your shift at the bar and at pickup

    For bartenders and pickup staff: pairing and signing in, starting a shift, tickets, Accept and Ready, batching, 86 and restore, scanning and handing off, the wrong person, a dead phone, no-shows, and tips at the end of the shift.

    Recorded in the real app · 2 min 12 s · muted, captions on

24 more flows are being recorded

  • A round for the group

    One guest orders a round: four house drinks, a choice and a special request. Tony sees one typed ticket with the note; Louie checks every item at handoff.

    Recording on the way. What it shows:

    1. Two Sangrias and a red wine
    2. A Sangria, ice on the side
    3. One payment for the whole round
    4. Tony sees the round on one ticket
    5. Made together, marked Ready once
    6. One QR for the round
    7. Louie scans and checks every item
    8. Handed off

  • A Broadway rush at one rail

    Saturday on Lower Broadway: a dozen orders hit one rail inside a few minutes. Tony works them typed and oldest first, Louie hands them off by name and code, and the manager watches pace hold under the wait target.

    Recording on the way. What it shows:

    1. A dozen orders hit one rail
    2. The manager watches pace
    3. Tony works the queue
    4. Louie's Ready Wall fills
    5. Hand off, next, hand off
    6. The rush clears inside target

  • Game day at an arena stand

    A fan orders from their seat section at a stadium stand, the stand bartender makes it, and pickup works the same as at a bar.

    Recording on the way. What it shows:

    1. Tonight's event, the stands near my section
    2. Order from the stand
    3. The stand's iPad gets it
    4. Ready: walk up and show the code
    5. Handed off at the stand

  • A brand's drink special, live at a venue

    A brand books a featured spot, the venue approves it, and the special shows on the guest menu that night, reported back to the brand without billing per click.

    Recording on the way. What it shows:

    1. The brand books a featured spot
    2. The venue approves it
    3. The guest sees the feature on the menu
    4. The brand sees what it reached

  • A bartender's first shift

    A new bartender reads the quick-start guide, runs a practice drill in training, takes their first real ticket and checks their tips.

    Recording on the way. What it shows:

    1. Welcome on the station iPad
    2. The quick-start guide
    3. A practice drill in training
    4. The first real ticket
    5. Their tips, by night

  • The owner's monthly value recap

    At month end the owner opens the value dashboard: orders, sales, time saved at the rail, and what DrinkLync cost against what it made.

    Recording on the way. What it shows:

    1. The month at a glance
    2. Time saved at the rail
    3. What DrinkLync cost against what it made
    4. The monthly report

  • A guest's account: card, profile and preferences

    The guest checks their card on file, profile and preferences, and sets notifications and security, all from Account.

    Recording on the way. What it shows:

    1. Account
    2. The card on file
    3. Profile
    4. Drink preferences
    5. Notifications and security

  • Send a drink to a friend

    A guest buys a friend a drink at the bar they are at; the friend claims it on their own phone and picks it up like any order.

    Recording on the way. What it shows:

    1. Send a drink to a friend
    2. Share the gift link
    3. The friend claims it
    4. Picked up like any order

  • Building and fixing the menu

    The manager browses the menu bar by bar, adds a drink from the catalog, picks its photos and options, and sees it on the guest menu.

    Recording on the way. What it shows:

    1. The menu, bar by bar
    2. Add a drink from the catalog
    3. Pick the photos
    4. Flavors and options
    5. It's on the guest menu

  • The team: invites, schedule, time clock and tips

    The manager sees the team, invites a new staffer, checks the schedule and who is clocked in, and reviews the tip pool.

    Recording on the way. What it shows:

    1. The team
    2. Invite a new bartender
    3. The schedule
    4. Time clock
    5. Tips and the tip pool

  • Specials, happy hour and promo codes

    The manager starts a happy hour from the quiet hours report, looks at promo codes, and the guest sees the special on the menu.

    Recording on the way. What it shows:

    1. Specials
    2. Start a happy hour
    3. Promo codes
    4. The guest sees the special

  • Reports and drink performance

    The manager reads drink performance, staff performance and pickup throughput, and exports a report.

    Recording on the way. What it shows:

    1. Insights
    2. Drink performance
    3. Staff performance
    4. Pickup throughput
    5. Export a report

  • An owner's portfolio and payouts

    An owner with several venues sees each venue's numbers side by side, the finance view and the payouts Stripe sent.

    Recording on the way. What it shows:

    1. Every venue side by side
    2. Finance
    3. Payouts

  • The bartender's tools: recipes, prep and tips

    Between rushes a bartender checks a recipe, the prep list for tonight, their tips and the shift summary.

    Recording on the way. What it shows:

    1. Recipes
    2. Prep for tonight
    3. My tips
    4. End of shift

  • Finding a bar and planning a night

    A guest browses bars near them, tonight's specials, a venue's floors and line status, and saves a favourite.

    Recording on the way. What it shows:

    1. Bars near me tonight
    2. Tonight's specials
    3. A venue's floors and line status
    4. Save a favourite
    5. Reserve rail seats

  • Stock, costs and ordering

    The manager checks inventory and drink costs, sees what to reorder before the weekend, and raises a purchase order.

    Recording on the way. What it shows:

    1. Inventory
    2. Drink costs
    3. What to reorder
    4. A purchase order

  • Guests, regulars and reservations

    The manager looks up a regular, sees guest segments and lifetime value, the guest list and tonight's reservations and open tabs.

    Recording on the way. What it shows:

    1. A regular's profile
    2. Guest segments and lifetime value
    3. Guest list and reservations
    4. Open tabs

  • Events, bookings and entertainment

    The manager books an event, plans stands for it, sets the DJ rotation and reads the live vibe during the night.

    Recording on the way. What it shows:

    1. Events
    2. Book an event
    3. DJ rotation and music
    4. Live vibe

  • Venue settings, billing and documents

    The manager sets venue hours and branding, checks the DrinkLync bill, and keeps licences, insurance and documents in one vault.

    Recording on the way. What it shows:

    1. Venue settings
    2. Branding
    3. Billing
    4. Licences and documents

  • Responsible service and safety

    The manager reviews responsible-service flags, drink-safety reports, loss prevention and the crisis playbook.

    Recording on the way. What it shows:

    1. Responsible service
    2. Drink safety reports
    3. Loss prevention
    4. The crisis playbook

  • Forecasts, pricing and Lync

    The manager reads the forecast for the weekend, pricing insights and surge rules, and asks Lync a question about the bar.

    Recording on the way. What it shows:

    1. The weekend forecast
    2. Pricing insights
    3. Surge and throttle rules
    4. Ask Lync

  • Staff dashboards, schedules and their year

    A bartender and a gatekeeper check their own dashboard, schedule, reports and wrapped year from the station iPad.

    Recording on the way. What it shows:

    1. Tony's dashboard
    2. His schedule
    3. Louie's dashboard
    4. His year, wrapped

  • Venue groups and an owner's team

    An owner groups venues, sees staff across them and the group's inventory and year.

    Recording on the way. What it shows:

    1. Venue groups
    2. Staff across venues
    3. Group inventory

  • A customer signs up

    A new customer creates an account, confirms their email, enters their birthday once (21+ checked at sign-up, never again at pickup), saves a card and lands on the bars near them.

    Recording on the way. What it shows:

    1. Create an account
    2. Confirm the email
    3. Birthday, once
    4. Save a card
    5. Bars near you

Bartender quick start

Guests order and pay on their phones. Their orders come to your iPad. You make the drinks and mark them ready, and the gatekeeper hands them to the guest.

Bartender: 0 of 8 modules done on this device.

  1. Module 1

    Sign in on the station iPad

    Tap your name, then enter your PIN. The first time you sign in, the iPad asks you to set your own 6-digit PIN. Keep it to yourself: every order you touch is recorded under your name.

    Sign in on the station iPad · recorded in the real app · 49 seconds · muted, captions on
    Quick check: Can you share your PIN with another bartender for a quick ticket?

  2. Module 2

    Pick your bar

    Tap the bar you are working tonight. Only that bar's orders come to you. If you move bars later, open the three-dot menu at the top right and tap Change bar.

    Pick your bar · recorded in the real app · 49 seconds · muted, captions on
    Quick check: You move to the upstairs bar mid-shift. What do you do?

  3. Module 3

    Watch the queue

    New orders appear on their own. Each ticket shows the guest's first name, the drinks, and any special request. Tap a ticket to see the full build.

    Watch the queue · recorded in the real app · 49 seconds · muted, captions on
    Quick check: Do you need to refresh to see new orders?

  4. Module 4

    Accept the order

    Tap Accept to claim it. The guest's phone now says their drink is being made, and no other bartender can take it.

    Accept the order · recorded in the real app · 145 seconds · muted, captions on
    Quick check: What does tapping Accept do?

  5. Module 5

    Make it, then tap Ready

    Build the drinks, then tap Ready. The guest gets a pickup code and the order moves to the gatekeeper's Ready Wall. Tapped Ready too early? Open the ticket and tap Undo within 30 seconds.

    Make it, then tap Ready · recorded in the real app · 145 seconds · muted, captions on
    Quick check: You tapped Ready too early. How long do you have to undo it?

  6. Module 6

    Remake a drink

    Spilled it or made it wrong? Open the ticket, tap Made it wrong, and pick a reason. A free replacement ticket goes into your queue.

    The bartender screen used for "Remake a drink"
    Remake a drink
    Walkthrough video on the way. This is the real screen it shows.
    Quick check: You spilled a drink. What do you tap?

  7. Module 7

    86 something that ran out

    Tap the 86 button on the queue toolbar, then tap the drink. It comes off the guest menu for your bar. Tap it again to bring it back.

    86 something that ran out · recorded in the real app · 86 seconds · muted, captions on
    Quick check: You ran out of a drink. Where do you 86 it?

  8. Module 8

    See your tips

    A tip shows on the ticket it came with. Your shift total is on My shift. At the end of the night, open the three-dot menu and tap End shift or Log out.

    See your tips · recorded in the real app · 49 seconds · muted, captions on
    Quick check: Where is your shift's tip total?

Gatekeeper quick start

You hand finished drinks to the right guest. The guest shows a pickup QR code on their phone. You scan it, check the drinks, and hand them off.

Gatekeeper: 0 of 7 modules done on this device.

  1. Module 1

    Sign in and pick your pickup point

    On the station iPad, tap your name and enter your PIN. Then choose the pickup point you are working today.

    Sign in and pick your pickup point · recorded in the real app · 49 seconds · muted, captions on
    Quick check: After you sign in, what do you choose?

  2. Module 2

    Watch the Ready Wall

    Every order the bartenders have marked Ready shows here, with the guest's first name and drinks. Orders that wait too long move to Stale.

    Watch the Ready Wall · recorded in the real app · 145 seconds · muted, captions on
    Quick check: What does the Ready Wall show?

  3. Module 3

    Scan the guest's code

    When a guest walks up, tap Scan QR and point the camera at the QR code on their phone. You can also tap Hand off on the order's card on the wall.

    Scan the customer's code · recorded in the real app · 145 seconds · muted, captions on
    Quick check: A customer walks up with their phone. What do you tap?

  4. Module 4

    Read the Code valid sheet

    Code valid proves the order, not the person or their age. Guests enter their own birthday once, at sign-up; that is DrinkLync's only age check, and DrinkLync does not scan ID in the app. If age or identity is in doubt, pause the handoff and ask your manager.

    The gatekeeper screen used for "Read the Code valid sheet"
    Read the Code valid sheet
    Walkthrough video on the way. This is the real screen it shows.
    Quick check: What does Code valid prove?

  5. Module 5

    Check every item

    Match the drinks on the tray against the list on the sheet, including any changes the guest asked for.

    The gatekeeper screen used for "Check every item"
    Check every item
    Walkthrough video on the way. This is the real screen it shows.
    Quick check: Before handing off, what do you check?

  6. Module 6

    Hand off

    Give the guest their drinks and tap Hand off. The order is marked picked up and leaves the wall.

    Hand off · recorded in the real app · 145 seconds · muted, captions on
    Quick check: What happens when you tap Hand off?

  7. Module 7

    Flag a problem

    Something wrong? Tap Problem and pick Missing item, Wrong drink, or Customer mismatch. The order stays on the Ready Wall and the bartender and manager are alerted. If the screen says an alert was not confirmed, tell them in person.

    Flag a problem · recorded in the real app · 55 seconds · muted, captions on
    Quick check: A drink is missing from the tray. What do you tap?

Manager quick start

Your guests order and pay on their phones, your bartenders make the drinks on a station iPad, and your gatekeeper hands them off. This is where you run all of it.

Manager: 0 of 8 modules done on this device.

  1. Module 1

    Start in Action Center

    Action Center shows tonight as it happens: orders, what needs your attention, and the next thing worth doing. It is the first item under Operate in the menu.

    The manager screen used for "Start in Action Center"
    Start in Action Center
    Walkthrough video on the way. This is the real screen it shows.
    Quick check: Where do you see tonight as it happens?

  2. Module 2

    Follow orders in Live Orders

    Every open order, filtered by status or by bar. Tap an order to see its details. A refund starts from the order.

    Follow orders in Live Orders · recorded in the real app · 94 seconds · muted, captions on
    Quick check: Where does a refund start?

  3. Module 3

    Keep the menu right, and 86 what runs out

    Add drinks with + New Item and change one with Edit. When something runs out, tap 86 the menu. Use Availability applies to for one bar or the whole venue. Your bartenders see the same 86 list.

    Keep the menu right, and 86 what runs out · recorded in the real app · 94 seconds · muted, captions on
    Quick check: A keg blows on one bar only. How do you 86 it there?

  4. Module 4

    Invite each staff member

    Under Staff, tap Invite Staff for each person. Give each person a bar and a role and tap Save bar and role. Each staff member uses their own account and PIN; never share one venue sign-in. Reset PIN is there for anyone who forgets theirs.

    The manager screen used for "Invite each staff member"
    Invite each staff member
    Walkthrough video on the way. This is the real screen it shows.
    Quick check: Should staff share one venue sign-in?

  5. Module 5

    Pair each station iPad

    Under Devices, tap Pair a device (+ Pair another once you have one). Pick the bar and the role the iPad runs if you want to fix them, then tap Generate pairing code. On the iPad, open DrinkLync Staff, tap Set up this iPad, and scan the QR or type the code. Codes work once and expire in 10 minutes.

    Pair each station iPad · recorded in the real app · 59 seconds · muted, captions on
    Quick check: How long does an iPad pairing code last?

  6. Module 6

    Get paid and set tips

    Under Money, Get Paid shows whether your Stripe account can take payments and your real payouts. Guests pay your bar directly through your own Stripe account. The Tips tab is where you set how the tip pool is split.

    The manager screen used for "Get paid and set tips"
    Get paid and set tips
    Walkthrough video on the way. This is the real screen it shows.
    Quick check: Where do customer payments go?

  7. Module 7

    Read your numbers

    Analytics shows how each night went, including sales by hour, with a Nightly Recap after each close. Craft Quality shows what guests and staff said about the drinks.

    Read your numbers · recorded in the real app · 134 seconds · muted, captions on
    Quick check: Where is the Nightly Recap?

  8. Module 8

    Train with practice orders

    Under Staff, open Training Mode and tap Enter training mode. Every staff screen shows a TRAINING banner. Send 3 orders: they cost nothing and never count in your numbers. Your bartenders accept and ready them, your gatekeeper hands them off. Review physical ID checks at the door and how to pause a handoff when age or identity is in doubt. Tap Exit training mode when you are done.

    The manager screen used for "Train with practice orders"
    Train with practice orders
    Walkthrough video on the way. This is the real screen it shows.
    Quick check: Do training-mode orders count in your numbers?

Prefer a guided walkthrough? Try the interactive staff training. Questions about value and cost are in the FAQ.